Help & Frequently Asked Questions
Find answers to common questions about the State of Tennessee Unclaimed Vehicle Portal.
How do I find my towed or impounded vehicle?
Use the search bar on the home page to search by your VIN (Vehicle Identification Number) or license plate number. Results are free and available without creating an account.
What information will I see in search results?
Search results include the vehicle description, the towing company's name and contact information, the storage location, outstanding fees, accepted payment methods, and any upcoming sale or disposal dates.
How do I get my vehicle back?
Contact the towing company listed on the vehicle notice directly. They will provide instructions on payment and vehicle release. You will need to bring valid identification and proof of ownership.
What if I can't find my vehicle in the system?
Not all vehicles are listed immediately. If your vehicle was recently towed, check back in 24-48 hours. You can also contact the local towing company or law enforcement agency that may have towed your vehicle.
How do I dispute the fees listed on a notice?
Fee disputes should be directed to the towing company listed on the notice. If you believe the tow was unlawful, you may also contact local law enforcement or seek legal counsel.
What does it mean when a vehicle is 'Ready for Sale'?
This means the statutory notification period has elapsed and the vehicle may be sold or disposed of by the towing company. If this is your vehicle, contact the towing company immediately to arrange retrieval before the sale date.
I received a mail notice about my vehicle. What should I do?
The notice contains details about where your vehicle is stored and how to reclaim it. Contact the towing company listed in the notice as soon as possible to avoid additional storage fees or disposal of the vehicle.
Is there a cost to search this portal?
No. Searching for vehicles on this portal is completely free and does not require an account.
Still need help?
If your question isn't answered above, you can reach the portal support team by email. For questions about a specific vehicle, please include the VIN or license plate number in your message.
Email Support
support@autura.com
Responses within one business day